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Glitches and Fixes
If these fixes don't work, please let us know by filling out the form to the right. 
Technology is fickle and even though all films were working at the time of publication, there may be issues that pop up from time to time.  We hope that that you will find your solution here.  If not, please let us know by filling out the form to the left and we will respond to your issue as quickly as possible.

Problem 1.  QR Code Paperback page 94- October Baby link does not work.   

Correction made to Paperback links page

Problem 2.  QR Code Paperback page 43- Prophetic Proof link does not work  
Fix:  http://bit.ly/1btqS0H  OR

Correction  made to Paperback links page.

FYI.. You can find easy clickable links for all of the films on the Paperback Film Links tab of this website. 

Problem 3. QR Code Paperback page 54 - Bridge Clip link does not work.  

Correction  made to Paperback links page.
FYI.. You can find easy clickable links for all of the films on the Paperback Film Links tab of this website 


Problem 4.  Trouble getting dnl reader to work on Mac Computers

DNL eBooks created by Desktop Author will work on Mac OSX 10.4 or later for Intel processors. 

The Mac DNL reader requires X11 and Wine to be installed. These additional applications are downloaded and installed automatically by the Mac DNL reader installer (if they are not already installed). If you have OSX 10.5, X11 is already installed. Please note: if your eBook contains multi-media then additional plugins, e.g. flash and windows media player, may be required to be installed or they will not play back correctly. 

Desktop Author is a Windows only application. We have been told by some customers that it will work inside Virtual PC for MAC and Parallels.Please note, if you have an Intel based-Mac, you can use Apple's Bootcamp to run Windows as well as Mac OSX on the same PC. 

FIX:  How manually install the DNL reader for MAC.

FIRST Install Mac apps
Download and install these MAC applications.
DARWINE
1. Download Darwine from here:
http://dnlreader.com/reader/dbxdw.zip
2. Double click to unzip this file, it will create a Darwine folder.
3. Double click Macintosh HD and goto Applications folder.
4. Drag and drop the Darwine folder into Applications.
3. Run the DNL reader installer again (from readerinstaller.dmg).
X11 (only needed for OSX 10.4, OSX 10.5 already has this installed)
http://dnlreader.com/reader/dbxx11.zip

NEXT. Install fonts
1. Download the fonts from here:
http://dnlreader.com/reader/dbwinefonts.zip
2. Goto Finder > Home Then inside the home folder .winetrickscache
3. Unzip the file and copy them to the . winetrickscache folder.
4. restart the ReaderInstall.app in readerinstaller.dmg

AND FINALLY Install DNL Reader application

Please use this form to notify us if you have any trouble with the technology for either the QR Code Paperback or the E-Book versions of Clips that Move Mountains.     Check left first to see if your issue has already been resolved.  Thanks and apologies for any frustration.


Glitch Issue Form
Which book version?
QR Code Paperback
E-book
Flash Drive Book
What page number?
What is the problem?
Your email
Your name
Thank you. We will address your issue ASAP.
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